Information

Terms and condotions

Welcome to Perfumemm.com
By accessing or purchasing from our online store, you agree to comply with and be bound by the following terms and conditions.

1. General Information

1.1.  Perfumemm.com is an online store specializing in aromatherapy products, created with the finest ingredients and crafted with care.

1.2. All products are made-to-order and are intended for personal use only.

2. Orders

2.1. When you place an order, you agree to provide accurate and complete information, including payment details.

2.2. All orders are processed as quickly as possible; however, due to the handmade nature of our products, delivery times may vary.

2.3. You will receive an order confirmation email once your purchase has been successfully completed.

3. Payment

3.1. Payments are accepted through credit card, PayPal.

3.2. Full payment is required before an order is processed.

3.3. Prices are listed in EUR and are subject to change without prior notice.

4. No Returns Policy due to product specificity. 

4.1. Due to the personalized nature of our handmade perfumes and for hygiene reasons, we do not accept returns, exchanges, or refunds.

4.2. If a product is damaged during transit, please contact us immediately. We will assess the situation and offer a resolution on a case-by-case basis.

4.3. Please ensure that you select the correct product before placing your order.

5. Shipping

5.1. We offer shipping worldwide. Delivery times and costs vary depending on your location and the shipping method chosen.

5.2. The Store is not responsible for delays caused by third-party couriers or customs.

5.3. Once an order has been shipped, we will provide you with a tracking number, if applicable.

5.4. Please ensure that the shipping address provided is correct. We are not responsible for items lost or delayed due to incorrect addresses.

6. Privacy and Data Protection

6.1. We respect your privacy and protect your personal data. We will only use your information to process orders, communicate with you about your order, and provide customer service.

6.2. For more information, please refer to our  page.

7. Intellectual Property

7.1. All content on this website, including but not limited to logos, text, images, and packaging designs, are the intellectual property of the Store and are protected by copyright laws.

7.2. Any unauthorized use of these materials is prohibited.

8. Limitation of Liability

8.1. The Store is not responsible for any damages arising from the use or inability to use our products, except as provided by law.

8.2. Our liability is limited to the amount paid for the product, excluding shipping fees.

9. Modifications to Terms

9.1. The Store  reserves the right to change or modify these terms at any time. Any changes will be posted on this page, and the date of the most recent update will be shown.

10. Governing Law

10.1. These terms and conditions are governed by the laws of Poland, and any disputes shall be resolved in the courts of Krakow.

11. Contact Us

If you have any questions or concerns about our terms and conditions, please contact us at:

Email:    [email protected]